Community Information Exchange (CIE) Data Sharing Summit Set for April 24 -26 at Marriott Marquis San Diego Marina

San Diego’s National Model to Attract Hundreds to Learn Local Strategies; Joined by Regional Political Leaders and Funders

San Diego, CA. April 16, 2019. The non-profit 2-1-1 San Diego will host the second annual Community Information Exchange (CIE) Summit on April 24–26 at the Marriott Marquis San Diego Marina.

San Diego’s Community Information Exchange (CIE), founded by 2-1-1 San Diego, is a national pioneer in creating a shared technology platform and service enabling communities of both clinical and non-clinical providers to coordinate proactive, individualized care for the most vulnerable in San Diego. The local initiative includes a growing list of 85,000 local individuals who have given their consent to participate and more than 60 trusted service provider partners.

The purpose of the CIE Summit is to promote and discuss best practices, challenges, and lessons learned about data sharing infrastructure, stakeholder engagement, governance, sustainability and other related issues to inform community-level efforts around the country to enhance care coordination across health and non-health sectors. Last year, the inaugural event attracted more than 350 leaders from around the country to learn how to emulate San Diego’s CIE model in their communities. This year, as many as 500 are expected to attend.

“One of the toughest challenges for governments and nonprofits is how to connect people to the critical services they need, and this summit is a great way to bring experts, community leaders and elected officials together to brainstorm and share innovative ideas,” said San Diego County Supervisor Greg Cox, a longtime supporter of information exchanges. “This event will draw civic leaders from around the nation. It’s like the Comic-Con of data sharing!”

Last year approximately 500,000 individuals called 2-1-1 San Diego seeking assistance. Responding to community needs inspired 2-1-1 San Diego to recognize the need for better coordination and lead the development of the Community Information Exchange (CIE), alongside a core group of community leaders and organizations, including Live Well San Diego (as part of the County of San Diego), Stewards of Change, and San Diego Health Connect, after winning the Alliance Healthcare Foundation’s 2011 i2 Innovation Initiative. i2 is a $1 million annual prize and the foundation’s initiative to spur innovation thru its “venture philanthropy” strategies.

According to Alliance Healthcare Foundation’s Interim Executive Director, Elizabeth Dreicer, innovation capital (often high risk, high reward), also sometimes referred to as “venture philanthropy” is needed to transform the health and wellness of our most vulnerable. “We need to move from a system marked by high costs and poor outcomes to one that improves quality and access to care while reducing costs,” she said. “Investing in innovation is one of our strategies to achieve that. With our initial and follow on investments in the CIE social enterprise, we set out to create a coordinated system that connects the information social service providers and healthcare providers share to benefit, initially, approximately 1.3 million of the most vulnerable individuals that live below the self-sufficiency level in San Diego and Imperial Counties.”

The summit agenda includes two-and-a-half days of plenary speakers, inspirational panels, and how-to strategies.

The CIE Summit will also feature an invitation-only Funders Forum, hosted by the Alliance Healthcare Foundation, for individual, private, foundation and government philanthropic funders. This is an opportunity for funders to learn about the positive impact CIE is having here in San Diego and throughout the U.S. This Funders Forum will offer more insight to 2-1-1 San Diego’s CIE social enterprise model and the Alliance Healthcare Foundation’s innovative initiatives overall. The session will be held on April 24 from 2:30 – 3:30 p.m. A reception will follow the formal program. Funders can RSVP here.

Why is a CIE important to the community? A CIE facilitates community care planning by allowing agencies to share individual demographic information, status changes, and care team information, and to contribute to the community-wide care plans. Partners can communicate with each other and receive notifications and alerts of significant events. For example, when an ambulance is called, care team members (network partners) are notified so that they can proactively anticipate individuals’ needs and make referrals.

According to 2-1-1 San Diego President and CEO John Ohanian, this example shows how person-centered care, enabled by San Diego’s Community Information Exchange can make a difference. “The CIE provides the community with insights into broader trends which can be used to inform local planning and funding priorities and to advocate for policy change,” he said. “We hope that other communities will apply what they learn during their San Diego CIE Summit experience to help grow a CIE national network. The conference provides a mechanism for that to happen.”




About 2-1-1 San Diego. 2-1-1 San Diego’s mission is to serve as a nexus to bring the community (organizations) together to help people efficiently access appropriate services, and provide vital data and trend information for proactive community planning.

About Alliance Healthcare Foundation. We work to advance health and wellness for the most vulnerable in San Diego and Imperial counties. We accomplish this work through collaborative funding, convening and advocacy. We currently operate a portfolio of five programs:

  • i2 is our innovation initiative, also referred to as “venture philanthropy”—based on the thesis that innovation capital (often high risk, high reward) is needed to transform the current paradigm (high cost and poor outcomes) and improve quality, increase capacity and reduce costs;
  • Mission Support—based on the belief that trusting those closest to our constituents and providing core operating support for great organizations will best advance our mission;
  • Responsive Funding—based on the belief that it is important to be responsive to time-sensitive community needs and opportunities;
  • InvestUp—based on the belief that it is important to actively and strategically be looking for ways to meaningfully advance our mission and it is worth spending some or all of our corpus—beyond the earnings off of our endowment—if we can substantively, sustainably and positively change the dynamics; and
  • Program-Related Investments, also referred to as “impact investments,” based on the thesis that we can activate our investment portfolio to achieve more positive impact.

Our History. In 1982, the San Diego Community Healthcare Alliance (Alliance) created the first Preferred Provider Organization/Network (PPO) in the United States. From 1989 through 1994, the Alliance funded Alliance Healthcare Foundation (AHF) through profits from its Community Care Network (CCN) operations. In 1994, Alliance sold CCN to a national healthcare company and channeled the proceeds from CCN’s sale into an endowment of $83 million for AHF. That endowment has enabled funding of approximately $64 million (USD) in direct funding and approximately $41 million (USD) from national and local funding partners in San Diego and Imperial counties. Our endowment holds approximately $80 million in assets today, with funding for programs and operations derived from endowment investment earnings.

AHF Media contact:
Carl Nettleton, Nettleton Strategies
P 858-353-5489 E

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